Thordon Launches New Service/Support Concept
Canada’s Thordon Bearings has introduced a global service and support (GSS) service to assist ship owners, shipbuilders and repair yards with the installation, commissioning, maintenance and shaft/stern tube alignment services of the full range of oil and grease-free Thordon propeller shaft, rudder and deck equipment products.
With a new global service network operating 24/7 in more than 100 countries, the Thordon GSS network is intended to show shipyards and repairers the simplicity of installing or retrofitting Thordon Bearing products and systems, including the COMPAC water-lubricated propeller shaft bearing system, while providing operators with comprehensive support for all their Thordon applications.
Explaining the new GSS Service, Andy Edwards, Thordon Bearings’ Commercial Director, said, “We have experienced unprecedented demand for our polymer bearing technologies over the past two to three years. But as the market moves away from traditional oil- and grease-lubricated bearing systems, with operators increasingly opting for more cost-effective, environmentally-sustainable solutions, a comprehensive service network has to be in place to support this growing customer base. Our new GSS division provides that support.”
Officially introduced in Hamburg this week, during the SMM 2016 trade fair, the Thordon Global Service & Support network offers a full scope of installation and commissioning services, oil to water-lubricated bearing conversion management, shaft coating and shaft seal installation and commissioning. Thordon will also offer shaft and stern tube measurement and geometrical alignment services for correct positioning of stern tube and bearings.
Edwards added, “While the introduction of Thordon GSS is intended primarily to provide existing and new customers with an extensive after sales ‘care package’, GSS will also provide additional supervision to the shipyards and integrators that use our products.”
