The 47th Annual Interferry Conference takes place in Hobart, Tasmania on November 4-8, 2023. With focus on elevating the customer experience and sustainability, expert presentations will feature the latest trends in tourism, service automation and onboard entertainment, as well as ship construction and conversion trends, optimised operations, and safety measures.How global tourism trends have changed and will develop post COVID-19 are part of the keynote of Robert Dougan from Tourism Australia, who kicks off the conference on Day 1.