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Klenck Appointed as Crowley’s Vice President of Pricing and Yield Management

Maritime Activity Reports, Inc.

November 16, 2001

Joel Klenck has been promoted to vice president, pricing and yield management with overall pricing responsibilities for Crowley Liner Services’ Puerto Rico/Caribbean Group. Based in Jacksonville, Fla., Klenck will report to John Douglass, senior vice president and general manager. Klenck joined Crowley as a marketing analyst in February 1999. He was later promoted to manager, yield management, and then to manager of Puerto Rico pricing. Klenck served most recently as director, pricing and yield management, for the Puerto Rico and Caribbean service. The pricing and yield management department focuses on expanding Crowley’s revenue base, analyzing cost variables, and reducing company expenses.

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