To fulfill the training portion of the contract, United Rentals delivered Snorkel's CD-ROM computer based interactive training program to the shipyard and worked with Stan Blakenship, so he could use it to train workers using the new Snorkel machines.
Snorkel's CD-ROM training program works on any IBM compatible computer with a CD drive. It contains instructional information regarding the safe operation of aerial work platforms using audio narration and illustrations that show proper operating procedures. Each instructional segment is followed by questions to make sure the instructions were understood. The respondent answers by typing in the answer.
The questions are multiple choice so computer skills aren't necessary beyond being able to type a, b, c, or d. If the respondent doesn't answer the questions correctly, the program repeats itself for a fixed number of times until the answers are correct; or if the answers continue to be incorrect, it shuts down. When the responses are correct, the training continues. Each segment can be completed in approximately eight minutes.
The trainee can operate the program on a self-paced basis after entering identification. In compliance with ANSI requirements, the software is designed to maintain a permanent record containing the name of the trainee, test results and date.
The Snorkel CD-ROM streamlined Blankenship's training program. Previously, he could only conduct safety training sessions in large groups of 20. With the new Snorkel system, he trained 800 operators in 18 months and was able to offer individualized training when required.
After an individual has been trained, Blankenship issues a Certificate of Completion card stating the training program has been successfully completed. To stress the importance of safety training, no one is allowed to operate the booms at Norshipco unless they have their Certificate of Completion card.