Michael Breslin

Embracing Human and Organizational Performance: A Paradigm Shift to Address Safety and Workforce Challenges

In the ever-evolving landscape of workplace safety, a paradigm shift is underway. Human and Organizational Performance (HOP) represents a natural progression of the safety management system model and its emphasis on continuous improvement. At its core, HOP acknowledges that errors will happen, and when they do, the reaction of management is vitally important: Managers can either seek to assign blame for the error or learn from the mistake, but not both.